Returns Policy
At PHISH Clothing, we want you to love what you wear. If something’s not quite right, here’s how we handle returns and exchanges:
Return Period
You have 30 days from the date your order is delivered to request a return or exchange.
Eligibility for Returns
To be eligible for a return, items must be:
• Unworn and unwashed
• In original condition
• With all tags still attached
We reserve the right to reject returns that do not meet these conditions.
Refunds and Store Credit
• Change of Mind Returns:
For change of mind, we offer store credit once the item is returned and inspected.
• Faulty Items:
If your item is found to be faulty, you are entitled to a full refund to your original payment method, or you can choose store credit or a replacement if preferred.
• Fair Assessment:
If you believe there is a fair reason for a full refund outside of a product fault, please contact us — we assess each case individually.
Return Shipping Costs
• For change-of-mind returns, customers are responsible for return shipping costs.
• If your item is faulty, we will cover the return shipping or refund reasonable shipping costs.
How to Request a Return
To start a return or exchange, please email us at phishclothing@gmail.com with the following information:
• Your order number
• Reason for the return or exchange
• If faulty, please include clear photos showing the issue
We’ll get back to you with the next steps.
Non-Returnable Items
Please note that sale items are considered final and cannot be returned unless they are faulty.